FAQ's for John's Disposal Service starting Jan. 1, 2026
Garbage will continue to be collected weekly, and recycling will be collected every other week.
Yes, John’s will offer monthly bulky item pick-up, provided the resident calls to schedule it in advance at 262-473-4700.
Each residence may call and schedule up to one bulk pickup per month at no additional cost. Each scheduled pickup may include multiple items.
Bulk collection includes:
- Furniture,
- Appliances (white goods including freon),
- Bedding,
- Carpeting
- Other large items.
- Waste oil
- Automotive antifreeze
- Lead acid batteries
- Tires, limited to 8 small vehicle tires (sedan, SUV, pickup trucks, etc.) per home per year.
- Extra household garbage in resident-owned cans and extra recycling in bins or clear plastic bags are also included in the bulk collection.
- Construction materials that are contained in 32- gallon cans (no limit on the number of cans) that weigh less than 60-pounds are included in the bulk items collection. No loose construction materials are included.
- Electronic recycling is also included in bulk pickup. There is a maximum of one electronic per pickup in place of a bulk garbage or recycling item. Residents can recycle up to twelve electronics per year.
Household electronics are included with bulk collection – a maximum of one electronic per pickup in place of bulk garbage or recycling items, up to twelve electronics per year.
Residential bulk items collection services are for waste generated on the property receiving services – it may not be combined with neighbors' or contractor waste. This service shall not be used as a substitute for full-scale remodeling projects, natural disaster relief, or any such event that would place a substantial burden on the Contractor to perform services other than those for which this program is intended.
There isn't an easy answer to that question because every property owner in the City was paying for the service, including those who could not use it. In the past, garbage and recycling were paid for using levied tax dollars, which means that all property owners were paying for the service even though not all of them received it.
The current and the new contract provide service for residential buildings with between 1 and 4 units and commercial businesses that only produce the same amount of garbage as a single-family home. All other businesses, commercial, and industrial buildings contract with a private service company. The users paying for the service they receive is more equitable for everyone.
Regulations for Permanent Refuse Enclosures (for certain uses)
For certain established property types, exterior trash storage areas, which would include dumpsters, must be contained within a permanently maintained enclosure. These requirements apply to multi-family, institutional, commercial, multiple use buildings, and industrial uses.
- Enclosure Requirement: All exterior trash storage areas must be located within an enclosure at least 6 feet in height that completely screens the view of all trash and trash storage containers.
- Accessory Structure Regulations: When considered an accessory structure, a Refuse Enclosure is permitted in the side yard and rear yard. All dumpsters in these contexts must be screened on three sides with a solid fence or wall 6 feet in height.
- Enclosure Materials: The exterior of the enclosure must be constructed of solid wood that matches or is complementary to the exterior of the principal building, or be made of one or more materials used on the exterior of the main building.
- Gate Requirement: A solid gate must be used for access to the storage area; this gate shall be constructed of an opaque material or interwoven slat fencing.
- Location Restriction: Exterior trash storage or dumpsters shall not be located between a building and a public street. An exception may be granted by the Zoning Administrator if no other suitable location is available, provided the area is developed to minimize its appearance from the public street.
- Applicability in Specific Districts: A Refuse Enclosure is listed as an accessory use permitted as a conditional use in the Downtown Historic Mixed-Use (DHMU) Zoning District and as an accessory use permitted by right in the Downtown Periphery Mixed-Use (DPMU) Zoning District.